The iFeedback Citizen Scientist Panel is our community of individuals, primarily based in South Africa, who have opted-in to participate in university research surveys and online polls like our 'Green Insights' tracker. It is managed by iFeedback and hosted on the secure ifeedback.app platform. Its official name for compliance purposes is the "iFeedback Citizen Scientist Database."

There are a few main reasons you might receive an invitation from us:

• You Signed Up: You may have previously signed up for the iFeedback Citizen Scientist community directly (perhaps at the end of another survey, via conservationmag.org, or through a promotion) and might have forgotten – thank you for being part of our community!
• Targeted B2B Research: For certain research projects requiring participants in specific professional roles (e.g., IT Managers, Marketing Directors), we may utilise contact information sourced from reputable, POPIA-compliant B2B data providers specialising in business contacts (such as 'Interactive Direct'). These invitations are specific to studies relevant to your likely professional field.
• Promotional Campaigns: You might have entered a competition or promotion (e.g., via social media) where participation included receiving relevant survey invitations.

In every email you receive, there is always a clear option to unsubscribe permanently.

We take data privacy very seriously and operate in compliance with South Africa's Protection of Personal Information Act (POPIA).

• Your sign-up information (email, name, any demographics you provide) is stored securely on encrypted systems within the ifeedback.app platform.
• Access to personal data is strictly limited.
• We implement appropriate technical and organisational security measures.
• We do not sell your personal contact information to third parties.
• Please see our full Privacy Policy for detailed information.

Yes, almost always. For the vast majority of academic studies we facilitate, your individual survey responses are collected anonymously. Researchers receive aggregated data or anonymised datasets where your specific answers cannot be linked back to your personal identity (like name or email). On rare occasions where a study specifically requires non-anonymous data (e.g., for follow-up interviews), this will be explicitly stated in the invitation and consent form, requiring your separate, informed consent beforehand.

We require that all research studies conducted by our university clients (professors, PhD students, researchers) obtain full ethics clearance from their respective university's Research Ethics Committee before any data collection begins via our platform. This ensures the study design, participant interactions, consent procedures, and data handling meet rigorous ethical standards.

Generally, participation in academic studies and our 'Green Insights' polls is voluntary, based on contributing to knowledge. However:

• Specific Incentives: Some specific client projects may offer a small compensation (like virtual vouchers) or entry into a prize draw as a thank you. This will always be clearly stated in the survey invitation.
• Promotional Draws: We sometimes run separate marketing campaigns (e.g., on social media) offering lucky draw prizes (like Takealot vouchers) to encourage participation in certain quick polls or surveys. These are advertised as such.
• Data Quality: Please note that we employ measures to ensure data quality and prevent fraudulent or duplicate responses, particularly when incentives are offered, to maintain the integrity of the research. We value genuine participation.

Every survey invitation email sent from ifeedback.app contains a clear unsubscribe link at the bottom. Clicking this link will immediately add you to our permanent suppression list, and you should not receive further research invitations from this platform. You can also request removal or update your details using the contact form below.